Retail Returns

A cornerstone of the circular economy is the circulation of products and materials through the greater global economy. Collecting and managing products to enable reuse, refurbishment, and recycling is not simple because they are so highly distributed throughout the consumer population. Retailers play a key role in bringing products back into a central location and managing the responsible disposition of these products to support the circular economy.
H&M Unwanted Garment Collection

H&M

H&M has set the vision of becoming 100% circular, including only using recycled or other sustainably sourced materials and taking a circular approach in how products are made and used.
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H&M Clothing Reselling

H&M

H&M seeks to extend the life of a garment. This means striving for long product durability and facilitating secondary use, for example second-hand sales.
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Best Buy E-waste Recycling

Best Buy

To address the issue of e-waste, in 2009 Best Buy established its recycling program. In fiscal year 2016 the company introduced changes to its in-store recycling program that allows it to continue to provide this service for its customers.
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Best Buy Trade-In Program

Best Buy

The Best Buy Trade-In Program is the core of its “reuse” phase of the product lifecycle.
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Giving New Life to Used Electronic Devices

Gazelle

Gazelle pays consumers cash for gadgets they no longer use even if damaged and helps consumers save money on pre-owned devices.
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Complimentary Shoe Repair Service

Tamara Mellon

Tamara Mellon offers complimentary shoe repair services to extend the life of purchased shoes in partnership with Cobbler Concierge. Shoes are guaranteed for 2 years; shipping and service are free.
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Blue Jeans Donated for Housing Insulation

Madewell

Madewell accepts unwanted jeans and donates them to make housing insulation for Habitat for Humanity builds. Consumers also receive $20 off a new pair of jeans for every pair they donate.
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Clothes the Loop

The North Face

The North Face accepts and recycles used clothing and shoes — of any brand and in any condition — with all proceeds benefiting the Conservation Alliance, which funds community-based campaigns to protect wilderness and recreation areas.
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Kiehl's Recycle and Receive Complimentary Products

Kiehl’s Cosmetics

Kiehl’s offers consumers a complimentary Kiehl’s Travel Collection product for every 10 full-sized Kiehl’s products they recycle at a retail counter.
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Back-to-MAC

MAC Cosmetics

M·A·C accepts returns of its primary packaging through the Back-to-M·A·C Program. By returning six M·A·C primary packaging containers to a M·A·C counter or M·A·C Cosmetics online, consumers receive a free M·A·C lipstick of their choice as a thank you.
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GREEN EILEEN

EILEEN FISHER

GREEN EILEEN is a clothing take back program that collects, sorts and resells gently worn EILEEN FISHER clothing. All profits from the resale of the clothing support programs that create positive change for women, girls and the environment.
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Apple In-Store Trade-Up

Apple

Customers can recycle any Apple device online or at any Apple Store. For qualifying devices, customers will receive a gift card online, and credit toward a purchase in-store. Apple will either refurbish the device for resale or recycle its materials responsibly to be reused.
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H&M Reduce, Reuse, Recycle

H&M

H&M collected 13,600 tons of garments in stores in 2015. H&M blends 20% recycled fibers into new clothes. Unwanted garments can be dropped off at any H&M store no matter what brand or condition.
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I:CO Clothing Recycling

I:CO

I:CO collects clothing as well as shoes in cooperation with retail partners, organizes the transport to the sorting and recycling plant, sorts the items and promotes a closed loop recycling structure.
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