Dell Reconnect Program

Dell

Designing products and supply chains with the whole lifecycle in mind helps to ensure that physical materials can be more easily recovered and fed back into the circular system at the end of the original product’s useful life. Creating a global closed-loop supply chain requires collaboration and new models. For instance, in partnership with Goodwill Industries, Dell collects used electronics of any brand via our Dell Reconnect program at more than 2,000 locations across the United States. The products are then delivered to Dell’s Environmental Partner network for responsible reuse or recycling. Proceeds from the remaining value of the donation are reinvested to sustain the Dell Reconnect program and advance the closed-loop process.

Recovered materials from such programs can then be converted into new parts for new products. Since 2014, Dell has shipped over 11.35 million pounds of electronic products for recycling to environmental partners across our supply chain and have used over 4.2 million pounds of plastics back into our Dell products through mid-2015. These closed-loop plastics are used in 31 monitor models and three desktops that are available globally, including the Dell OptiPlex 3030 All-in-One desktop, which was the first UL Environment-certified closed-loop PC on the market. Dell sees product recycling and takeback as a critical part of the effort to move the circular economy forward and actively supports infrastructure development for recycling and the harmonization of approaches globally.

Keywords: 
recycling; reuse - consumer; refurbishment; recycled content; closed loop; takeback; business model; end-of-life; final manufacturing; logistics; service
Metrics: 
Percent reuse; Percent recycled; Percent collected; Percent to closed-loop system