FedEx Supply Chain transforms the returns process from a necessary cost of doing business into a strategic advantage. The company's reverse logistics operations serve as a conduit for customers focusing on the circular economy. This is most evident in operations that serve the technology and retail sectors, where goods can be refurbished for resale, disassembled for key parts and components, or recycled. Not only do these services avoid landfill disposal, they also maximize value from returned products for customers and contribute to their sustainability progress as well.