FAQ

Frequently Asked Questions

Job Seekers


Employers

Jobseekers:

Am I eligible to participate in a Hiring Our Heroes event? 

Hiring Our Heroes events are open to all U.S. service members, veterans, and/or military spouses of either of those groups. While military and veteran parents and dependents are not permitted to attend, we encourage them to access employment resources through local veteran, military family, and workforce development centers.

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How can I register to attend a Hiring Our Heroes event?

We encourage jobseekers to pre-register online so that employers can preview their resumes prior to the event. Click here to locate an event near you.

If a jobseeker is unable to register online, or if online registration has closed in the day before the event, the job seeker should register in-person at the event. Service members and veterans must display proof of service (e.g. military ID, DD Form 214, veteran’s retirement card, copy of military orders, or even a photo in uniform) at registration.

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How do I attend a virtual hiring fair on Virtual Job Scout? What do I need to know?

Go to virtualjobscout.org to register. After you register, you will need to start setting up your Job Seeker profile. *Remember to set your city and state to the place you are planning to move post-PCS.

Once you finish setting up your profile, click on the Events tab in the main menu. Click on any event(s) you would like to attend and click the Join This Event button to register for that event. Once you do that, you are registered for that event.

Once an event you're attending starts, log on to Virtual Job Scout and visit that event page to get started. The virtual job fair works a lot like an in person fair. Look around, see which companies are attending, check out their company profiles and any specific job listings they have available. When you find a company and/or a job listing you're interested in learning more about, reach out to the recruiter attached to that post. Even if a listing isn't a perfect fit, talk to the recruiter to see what other opportunities are available!

If the recruiter is online, you will be participating in a private instant message between you and that recruiter. If the recruiter is not online, there will be a phone number or email address available. Don't hesitate to reach out to them out side of the virtual platform.

Note: If you are having issues viewing or using the site, please be sure that you are using an up to date browser like Google Chrome, Internet Explorer 11, Firefox 30, or Safari 7. For additional support once on the site, utilize the support/chat feature for help.

If you have additional questions, you can also check out our Job Seeker FAQ sheet for answers.

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Is there a cost to participate in a Hiring Our Heroes event?

There is no cost for jobseekers to register for or attend a Hiring Our Heroes event.

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Where can I find the employer list for a Hiring Our Heroes event?

Employer lists are generally posted on an event's page one week prior to the event. These lists are also made available at the event.

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How should I prepare for a Hiring Our Heroes event?

Job seekers are encouraged to utilize Hiring Our Heroes’ digital programs to strengthen their resumes and job search strategies. We also encourage jobseekers to sign up for an employment workshop, held in conjunction with our hiring events, to strengthen their resumes, practice interview skills, and have a one-on-one career session with a career coach.

Unless otherwise directed by a hosting installation, we recommend that job seekers attend our hiring events in business casual to business attire. The hiring event should be treated as an on-the-spot interview, so dress to impress!

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I am unable to attend an event. How can I still access Hiring Our Heroes resources?

Job seekers who are unable to make it to an in-person hiring event are encouraged to utilize Hiring Our Heroes digital platforms. Check them out and utilize the tools that you think will support you best:

  • Hiring Our Heroes Dashboard – Create a Dashboard account to access all of HOH's digital tools with one log-in.
  • Resume Engine – Translate your military experience, build a strong resume, and make that resume searchable to thousands of military-friendly employers
  • Fast Track – Learn about growing industries and apply for jobs
  • Virtual Job Scout – Connect with military-firendly employers at a virtual job fair
  • All*Vet States – Learn about the employment resources each state offers
  • Career Spark - Military Spouses: Build a skills-based resume that highlights your work and volunteer experience

We also encourage job seekers to reach out to local veteran organizations, military family groups, and workforce development centers.

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Where can I submit feedback about a Hiring Our Heroes event?

We encourage and appreciate feedback from attendees. The easiest way to submit feedback is via our post-event email surveys, but you may also email us at hiringourheroes@uschamber.com.

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If your question has not been answered here, please reach out to us at hiringourheroes@uschamber.com.

 

Employers:

Is my business eligible to recruit at a Hiring Our Heroes event?

You are eligible to recruit at a Hiring Our Heroes event if you meet the following criteria:

  • If you are a nationwide employer, you must have at least 2 open positions in the location of the hiring event and a total of 5 positions open nationally. For virtual events, you must have a total of 5 positions open nationally.
  • If you are a small business, you must be able to demonstrate at least one open local position (e.g. link to a career site or job posting). For virtual events, you must have at least one open local position.
  • You will not be using your booth to distribute promotional materials or to attract business. All materials must be for the purpose of recruiting employees.
  • You will be attending to recruit employees only, not to recruit for multi-level marketing, direct sales, or consulting roles that require a buy-in fee.
  • If you are a staffing agency, you are not to solicit other employers during the event. Employers are expected to focus on job seekers for the duration of the event. You may network with other employers before and after the event.
  • Educational institutions are not currently permitted to exhibit at our hiring events. Based on feedback from our job seekers, they are looking for full-time employment, so booths are reserved for employers and service organizations only.
  • You will accept resumes onsite and interact with jobseekers instead of simply directing them online to fill out an application. If your company does have a mandatory online application process, you will provide job listings at the hiring event and detailed instructions or demonstrations for jobseekers who wish to apply online.
  • Multiple representatives from a company are welcome to attend a hiring event but each company will be allotted only 1 table at the event. If additional space is needed, please email a request to hiringourheroes@uschamber.com.
  • You will report all hires made to our email surveys in the weeks and months following the event.
  • All employer participation is subject to the U.S. Chamber of Commerce Foundation's review and approval. Approval may be withheld at the U.S. Chamber of Commerce Foundation's discretion. 

Employers with appeals, questions, or concerns regarding these qualifications are welcome to email us at hiringourheroes@uschamber.com.

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How can I register to recruit at a Hiring Our Heroes event?

Employers must register online in order to reserve a booth at a Hiring Our Heroes hiring event. Click here to locate the event page for the particular event you wish to attend. The online registration links and directions can be found toward the bottom of the page. Registration by phone is not available.

If you need support registering for our events, please check out our Employer Registration Guide.

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I want to register for a virtual hiring fair on Virtual Job Scout. What do I need to know?

Go to the Hiring Our Heroes Dashboard to register as an HOH online employer. It can take up to 3 business days for your account to be reviewed, approved, and activated.

Once you receive confirmation that your HOH employer account has been activated, sign into your HOH account and visit virtualjobscout.org to begin setting up your company profile and adding recruiters and job listings. Check out our Employer Webinar or Employer User Guide for support. Please read on to learn more about the tool and how to best utilize it.

Once you finish setting up your company profile and adding in job listings and any additional recruiters, click on the Events tab in the main menu. Click on any event you'd like to attend and click the Join Event button. Once you do that, you are registered for that event.

Once the event you're attending starts, log on to Virtual Job Scout and hold for any job seeker inquires (this process is akin to a jobseeker approaching your booth at a in-person hiring fair). If you receive inquires about jobs at your company, just message the job seeker back and begin the conversation.

Note: If you are having issues viewing or using the site, please be sure that you are using an up to date browser like Google Chrome, Internet Explorer 11, Firefox 30, or Safari 7. For additional support once on the site, utilize the support/chat feature for help.

A few notes:

  • An HR lead or recruiter from your organization will build out a company profile as the "Employer" then add additional "Recruiters" from there (their accounts will be created as soon as they are added to the recruiter list).
  • Employers and recruiters will then need to add job listings to attract job seekers to their organization and their jobs.
  • Job seekers have to reach out to the employers - like an in-person hiring event! Note: Some job seekers will bypass recruiters and go straight to filling out an application on a company's careers site!

If you have additional questions, you can also check out our Employer FAQ and/or Recruiter FAQ sheets for answers.

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Is there a cost to participate in a Hiring Our Heroes event?

There is no cost for employers to register for or attend a Hiring Our Heroes event.

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I am an employer/service organization that has been waitlisted for a Hiring Our Heroes event. When will I be notified regarding booth availability?

You will be notified if a booth becomes available. If you have not been notified of a change in status, then no booths have become available. If you have questions about your status, you may email us at hiringourheroes@uschamber.com.

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What should I bring to a Hiring Our Heroes event?

Once your employer registration has been confirmed, you can expect Hiring Our Heroes to provide one covered table, chairs, and access to electricity or wi-fi (when available) the day of the event. Employers should bring recruitment materials and/or displays that fit within the allotted space (generally a 6’ area).

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How do I prepare for a Service Member Transition Summit?

Hiring Our Heroes Service Member Transition Summits are two-day events held on military installations and designed to achieve two goals: (1) educate recruiters and community leaders on best practices in hiring and retaining military employees and (2) help transitioning service members and military spouses prepare for civilian careers. Each summit ends with a Hiring Our Heroes hiring fair to connect employers with talented veterans, transitioning service members, and military spouses.
 
These summits provide direct access to service members who are 90-120 days away from transitioning to a civilian career. This long span of time can be a valuable asset to you.
 
To be successful during the HOH Service Member Transition Summit, here are a few things to keep in mind:
  • Of the more than 1,000 service members who attend each summit, approximately one-third of service members will stay near the installation. That means two-thirds will leave and move elsewhere. Come prepared with local job openings and openings nationwide. This is a great way to develop a talent pipeline for your colleagues who are recruiting in other regions.
  • Recruiting a transitioning service member could take longer than hiring a veteran who has already transitioned. Chart a clear path to employment with your company – sell your company and industry, articulate any credentialing requirements, and identify resources to assist.
  • What are the licensing or credentialing requirements necessary to fill your positions? Familiarize yourself with the ways service members can use the next several months to gain the training necessary to be ready to start with your company.
  • Review resumes in advance and schedule interviews with candidates who meet your requirements during the summit. This helps to maximize your time and will show your commitment.
  • Register for the speed networking events, hosted the night before the hiring fair, to meet transitioning service members and military spouses. These productive, informal conversations can stimulate more demand for your company the following day during the hiring fair portion of the program.
  • Consider ways to keep in contact with a service member during their transition – ask for their contact information, resume, etc. This is valuable time and you will want to use it to sell your industry and company as a great place to start their civilian career.
Find more employer resources at Employer Roadmap.

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What if I want to hire veterans and/or military spouses, but I am unable to participate in an upcoming Hiring Our Heroes event?

We have a slew of digital programs to support employers looking to hire veterans. Check them out and utilize the ones you think will support you best!

  • Virtual Job Scout – Utilize this if you'd like to post individual jobs and participate in virtual job fairs
  • Resume Engine – Utilize this if you want to review veteran and military spouse resumes for potential candidates
  • Fast Track – Utilize this if you'd like to post your jobs and not take any further action
  • Employer Roadmap – our latest tool, gives business owners and recruiters a personalized set of tools to support them in their path to hiring veterans

Employers that commit to hiring veterans and military spouses as a part of Hiring 500,000 Heroes will also receive help from Hiring Our Heroes and our partner Goodwill Industries in finding talented employees.

Employers are also encouraged to reach out to local chambers of commerce, the American Legion, local workforce development agencies, and government offices. Hiring Our Heroes frequently works with these local partners to host our hiring events, so they are excellent resources for finding local jobseekers.

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Where can I submit feedback about a Hiring Our Heroes event?

We encourage and appreciate feedback from attendees. The easiest way to submit feedback is via our post-event email surveys, but you can also email us at hiringourheroes@uschamber.com.

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If your question has not been answered here, please reach out to us at hiringourheroes@uschamber.com.