Kiehl's Recycle and Receive Complimentary Products

Kiehl’s Cosmetics

Kiehl’s customers can return empty products for recycling by providing their name or email address to each time they return an empty Full Sized Kiehl’s Product. The Kiehl’s employee marks down the number of Full Sized products recycled on the customer’s account. When the customer has reached ten recycled full sized containers, they are eligible for a Kiehl’s Travel Collection Product at a Kiehl’s retail location.

Customers also receive one recycle count when using a Kiehl’s tote bag while shopping in a Kiehl’s retail location. Deluxe samples and complimentary products may be recycled at Kiehl’s but do not qualify as one of the 10 products needed to receive a Reward.

Keywords: 
sustainability; takeback; packaging; retail; final manufacturing; logistics; service
Metrics: 
Weight and units recovered; Percent recycled