Managing Director, Customer Service Delivery and Airport Operations, United Airlines
Deralyn O’Connell is a Managing Director, of Digital Technology at United Airlines. leading the Customer Service Delivery & Airport Operations Digital team. Deralyn has 20 years of expertise in building, growing and maturing global technology organizations. Deralyn holds a Ms. Information Systems from DePaul University, BS from Dublin Institute of Technology and several industry certifications including, PMP (Project Management Professional) and ITIL Expert level. Deralyn also serves on the Board of Directors as President of EQUAL, an organization that develops, fosters and promotes an inclusive organization that benefits all LGBTQ and ally co-workers at United.