Leadership lessons came early for David. At age 12 he earned a black belt in taekwondo and became an instructor. A few years later, his entrepreneur father would BCC him on work emails to teach him the ropes of business. David used those lessons to pioneer the cloud services industry, where clients included Google Apps. At BetterCloud, David and every one of his employees have their own “User’s Manual” to flatten the learning curve for teams and onboarding.