Corporate Social Responsibility: Being a Force for Good in an Era of Employee Activism

November 20, 2018

Social activism has transformed America over the past two years. From the Women’s March to the NFL; from Net Neutrality to hurricane relief. And the sort of activism Americans are demonstrating has moved beyond marches, social media hashtags, and town hall meetings—it has entered the workplace.

Increasingly, the imperative for employers to act as agents of positive change has become apparent. What isn’t so obvious is how employers should go about doing this. There are certainly many levels and degrees to which employers can step up and address employees’ growing demands for companies to take stands on important issues. The good news is many companies are already well-positioned to provide their employees an outlet for their activism in a way that also aligns with the company’s core values. Outlined below are key components of such initiatives.

Six Key CSR Program Components That Empower Employees to Support Their Passions

1. Employee Giving with Charitable Choice

According to America’s Charities’ Snapshot Employee Research, 76% of employee donors say the ability to choose causes they care about is very important to a positive donation experience, and 30% say the reason they choose NOT to give through the workplace is because the causes they care about are not available as choices. 

By offering charitable choice through workplace giving, your company empowers its employees to funnel financial support to the social issues and nonprofits that reflect their personal values and ideologies. And by giving employees your workplace giving program as a mechanism to make those donations, you are also saving those charities valuable resources by distributing funds to them in a cost-efficient manner.

You and your employees don’t have to agree on the issues or even the best ways to affect change, but everyone should agree that supporting causes is both a smart way to advocate and a sustainable way to achieve impact.

2. Paid Time Off to Volunteer (VTO)

Sixty-eight percent of our survey respondents say that it is imperative or very important that their employers provide them with paid time off to volunteer.

Encouraging employees to leave the office and serve the community positions your brand as caring and demonstrates its commitment to the community and social impact. And more than 70% of employees who volunteer at work report feeling better about their employer as a result, according to a 2017 UnitedHealthcare survey. While the exact number of VTO hours varies from company to company, even just offering one day of VTO can dramatically improve employee loyalty and demonstrate your company’s commitment to the community.

3. Employer Donation Matching

Whereas the open choice employee giving program we mentioned in #1 empowers employees to support nonprofits that match their passions, offering to match those employees’ donations is a great way for your company to communicate to employees that “we value and support YOU—regardless of your favorite charities or personal ideologies.” If giving enables your employees’ activism—and is in effect your organization’s own advocacy—then matching their donations goes the extra step by matching their passions with deeper (financial) support from the organization. It also looks great for your company’s social impact.

Fifty-eight percent of America’s Charities’ Snapshot Employee Research respondents say it is imperative or very important that the company match employees’ personal donations with corporate funds. If you’re looking for some programs to model yours after, here are ten well-known companies doing it right. You don’t have to be a Fortune 500 to offer matching gifts though. Between America’s Charities’ four employee giving technology options and funds management services, we can empower companies large and small to support their employees and show their commitment to the community.

4. Dollars for Doers Volunteer Grants

Employees view their employers as facilitators and multipliers for their own philanthropic efforts, with 47 percent of survey respondents saying it is important for the company to provide a grant to the nonprofit in recognition of the employees’ volunteer service.

This unique policy takes VTO a step further and can help companies provide employees with a sense of meaning at work. While your company isn’t necessarily paying its employees time off to volunteer, through a Dollars for Doers program your company agrees to match each employees’ hours of volunteering with a set monetary donation.

5. Employee Affinity Groups or Employee Resource Groups (ERG)

Known by many names—caucuses, councils, or networking groups—ERGs serve social functions and provide a source of support for employees who share common interests, goals, or ideologies. Today many large companies have ERGs for employees of color, LGBTQ employees, women, and so on with a goal of making the workplace more inclusive and supportive of diversity.

Innovative companies can use ERGs as a way to facilitate a safe, constructive dialogue in the workplace where employees can go beyond debate and focus on discussing actionable ways to address and solve major social issues including gun violence, climate change, mental health, and sexual harassment.

6. Leadership Buy-in

One of the top six trends America’s Charities’ Snapshot Employer Research revealed is that without leadership support, employee engagement programs are likely to lack authenticity and fail. Employees are keenly aware if leadership at all levels is authentically involved or not. It’s not enough to say giving of time, money, and skills are important. Leadership must be involved in those efforts as well. Employee engagement and workplace giving programs must be embedded in a company’s culture, values and actions. You need look no further than the recent Google employee walk-out for proof of this. Download our free brief to learn how to build buy-in from leadership.

The rise of employee activism presents new challenges for companies in striking the right balance between engaging their employees in issues that matter to them, staying true to their corporate mission and values, and being a force for social good. Leveraging your employee giving and volunteer programs and other efforts provide a platform to give your employees a voice in addressing the social causes that matter to them.


About America’s Charities

America’s Charities is a 501(c)(3) membership-based nonprofit that inspires employees and organizations to support causes they care about. America’s Charities’ deep expertise in workplace giving and employee engagement is anchored in its history in helping private and public sector employers support charities of their choice, which in turn provides more sustainable, unrestricted revenue to nonprofits that are changing our world. Since 1980, America’s Charities has raised more than a half billion dollars in corporate, federal, state and local government workplace giving campaigns, benefiting tens of thousands of nonprofits addressing causes including education, human rights, hunger, poverty, research, animal welfare, veteran assistance, disaster relief, and health services. More information about America’s Charities is at www.charities.org, as well as on our social media networks.