Employee & Client Safety
TD Ameritrade has provisioned 100% of its employees to work from home, allowing the company to keep its employees safe, but still available to clients. A limited number of employees do have building access - only when it’s necessary - for any required business continuity-related activities. Employees are taking appropriate social distancing precautions when these office visits are needed.
Employee Support
The company is adjusting quickly to the new normal, and its employees have responded with a willingness to support one another and embrace flexibility despite the uncertainty of the COVID-19 pandemic impacting every aspect of people's lives. In recognition of these challenges, TD Ameritrade awarded special $1,000 stipends to every employee at the director level and below, to address the residual impacts of working from home. In addition, TD Ameritrade opened a one-time PTO Buy-Back Program allowing employees to sell back some of their unused PTO hours to TD Ameritrade. This allows employees to free up funding to use based on their individual needs including bills, unexpected expenses, meals or charitable giving.
Supporting Relief Efforts & Community Organizations
TD Ameritrade's philanthropic response spans a few different commitments:
- To help address the unprecedented needs this crisis has created, TD Ameritrade pledged $1 Million to the CDC Foundation’s Combat Coronavirus Fund and $500,000 to Feeding America’s COVID-19 Response Fund.
- The company opened up its Community Grants Program to organizations impacted by and/or working to meet urgent local community needs resulting from COVID-19. Through a simplified process, TD Ameritrade aims to efficiently provide $850,000 in low-threshold grants to nonprofit organizations serving communities in this challenging time.
- The company has increased its employee Matching Gifts Program from a one-to-one match to a two-to-one match for donations to any eligible nonprofit organization from April 8th through May 31st.
- TD Ameritrade is encouraging Associates to continue utilizing the company's Dollars 4 Doers program to support eligible nonprofits of their choice, via virtual and/or socially distant volunteer opportunities.
- As a member of the American Red Cross Disaster Responder Program, TD Ameritrade makes a proactive annual commitment of $250,000 to ensure Red Cross can respond immediately whenever and wherever help is needed.
Providing Virtual Resources
To provide important context on market conditions in these volatile times, industry experts are sharing their insights live, every market day, through programming from media affiliate, the TD Ameritrade Network. In addition, daily market commentary is always available on our Ticker Tape site. Through collaboration with the National 4-H Council, and as part of the effort to bring financial empowerment and education to young people across the country, TD Ameritrade accelerated the launch of Smart Cents activities on 4-H’s online STEM Lab. This provides kids and educators with more online educational resources and opportunities while school closures and social distancing measures are in place.