Western Union Program Seeks to Ease Flow of Funds to Haiti

January 21, 2010

Western Union announced a limited-time “No Transfer Fee” program for money transfers sent to Haiti from participating locations in the United States, Canada, Dominican Republic, Jamaica and select locations in France. The program also is available through WesternUnion.com from the United States and Canada.*

Consumers sending money may visit Western Union agent locations or visit the company’s website. Western Union’s website also has information about agent locations that are open and offering services in Haiti, or consumers can call:

  • U.S. 1 800 325-6000 (English and Spanish) or 1 877 984-1726 (Creole)
  • Canada 1 800 235-0000 (English and French) or 1 877 984-1726 (Creole)
  • Dominican Republic (1-809) 200-7380 (English and Spanish)
  • Jamaica (876) 926-2454
  • France 08 25 00 98 98

According to a Western Union press release, the company and its agents in Haiti continue to work around-the-clock to reopen additional locations. The earthquake generated a number of infrastructural challenges for businesses operating in the country, and Western Union continues to work toward restoring service.

Western Union Giving in Response to the Earthquake

The company and its foundation donated $250,000 to help provide basic necessities such as food, safe drinking water, access to sanitation facilities, and clothing and temporary shelter through Mercy Corps and Save the Children response teams actively working in Haiti. And, the foundation has matched employee and agent donations for a total of $533,261.

Agent donations are matched 1:1 by the foundation. Employee donations to the Western Union Foundation Haiti Earthquake Relief Fund are matched 2:1 for U.S. employees and 3:1 for international employees.

Additionally, Western Union has set up a special account in the U.S. – MERCYCORPS, OR – benefitting Mercy Corps in support of disaster relief efforts.  U.S. consumers can direct a no-fee money transfer of up to $5,000 to the Mercy Corps account by using the Western Union Quick Collect service at an agent location. This initiative concludes on February 11, 2010.

*The No Transfer Fee program is subject to network, service, and currency availability. If there is a conversion of currency, the conversion may result in a foreign exchange gain, which is retained by Western Union and its Agents. Western Union pays out in US dollars in Haiti.